Plain-language brief
Politica de confidențialitate pe scurt
Key facts first. The full document below remains authoritative.
- Controller
- JUMPTHROW LTD
- Data sources
- You · Demos · Steam · FACEIT
- Lawful bases
- Contract · Legitimate interests · Consent
- Public data
- Match & player pages may be indexed
- Analytics
- Your choice · Limited cookieless counts
- Processing
- UK · EEA · US · Singapore
Who this notice covers
JUMPTHROW LTD is the UK controller for the processing described here.
This notice applies to jumpthrow.gg, related JumpThrow pages, accounts, uploads, and services that link to it. JUMPTHROW LTD decides why and how the personal data described here is used.
It does not cover Steam, FACEIT, Valve, or other independent services. Their own privacy notices apply when you use them.
Data & sources
We receive data from you, your device, connected platforms, public records, and uploaded demos.
We receive data directly from you and your device; from Steam, FACEIT, and public platform records; and from people who upload demos. A demo or match record may therefore contain information about players who did not upload it.
Account, contact & security
Name, email address, profile image, authentication credentials in protected form, verification status, account preferences, sessions, IP address, user agent, and support or privacy messages.
Connected platforms
Steam and FACEIT identifiers, profile names, avatars, profile and match information, rankings, and the credentials or game-auth details needed to keep a connection working.
Matches, demos & derived results
Demo files, match and team details, player identifiers and names, gameplay events, statistics, rankings, visualizations, clips where available, and processing status or error information.
Device, service & analytics data
Requests, pages viewed, chosen features, browser or device information, consent choices, security signals, performance measurements, and fault reports. Identified product analytics are collected only after consent.
Required account, connection, security, and upload information is needed to provide the feature you request; without it, that feature may not work. Profile preferences and consent-based analytics are optional.
Why we use data
Each use has a stated purpose and lawful basis under UK GDPR.
Provide requested features
Create and secure accounts, connect platforms, accept demos, process matches, and return statistics or visualizations. Basis: contract, or steps you ask us to take before a contract.
Publish CS2 records and statistics
Maintain useful match history, player pages, rankings, and demo-derived results. Basis: our legitimate interests in operating a reliable CS2 statistics and analysis service.
Protect and maintain JumpThrow
Prevent abuse, investigate faults, enforce limits, protect accounts, and keep audit records. Basis: our legitimate interests in service security and reliability, and legal obligation where law requires action.
Communicate with you
Send verification, security, service, support, and privacy-request messages. Basis: contract, legitimate interests in responding and operating the service, or legal obligation.
Measure and improve the service
With consent, measure identified product use, performance, and errors. After analytics is declined, count limited cookieless page views without a persistent browser analytics identifier. Bases: consent for identified analytics; legitimate interests in basic audience and reliability measurement for cookieless counts and server fault reports that are not tied to an account.
We do not use this data to make solely automated decisions that have legal or similarly significant effects on you.
Public match & player data
Gameplay identities, match records, rankings, statistics, and visualizations may appear publicly.
Public match, player, ranking, and visualization pages may show platform identifiers, profile names or avatars, teams, match history, scores, gameplay statistics, and demo-derived events. Public pages can be viewed, shared, and indexed by search engines.
We use this information from platform APIs, public records, and uploaded demos to provide historical and comparative CS2 statistics. If public information about you is inaccurate or you object to its use, contact us using the rights process below.
Retention
We use fixed periods where practical and necessity-based criteria elsewhere.
Accounts & connections
Kept while the account or connection is active. Sessions normally expire after 30 days. Account-linked data is deleted when the account is deleted, except limited records needed for security, disputes, or law.
Upload sessions & demo files
Upload authorizations normally expire after one hour and temporary transfer copies are removed after settlement. Demo archives are kept while needed to verify, reproduce, or provide the associated match analysis, subject to a valid deletion or objection request and legal exceptions.
Generated media
Match visualizations expire after 180 days. Where clips are available, guest clips are retained for 3 days and account clips for 90 days.
Platform caches & public match records
FACEIT cache fields are pruned on schedules between 30 and 365 days. Match-linked and public gameplay records remain while needed to provide accurate history, rankings, source verification, and corrections.
Support, security & legal records
Kept until the issue is resolved and for any further period reasonably needed to establish, exercise, or defend legal claims, meet legal duties, or investigate repeat abuse.
Analytics & diagnostics
Kept only while needed to compare usage trends, diagnose faults, and improve reliability, then deleted or aggregated. Browser-side choices remain until they expire or you clear them.
A longer period applies only where law, a dispute, security, or a valid legal claim requires it. We may keep de-identified or aggregated information that no longer identifies a person.
Your rights
UK data-protection law gives you rights that depend on the purpose and lawful basis.
Depending on the processing, you may ask for access, correction, deletion, restriction, or portability of your data, or object to its use. You may withdraw consent at any time without affecting earlier lawful processing.
Right to object: you may object to processing based on legitimate interests, including public gameplay records and cookieless measurement. We will stop unless we demonstrate compelling legitimate grounds or the processing is needed for legal claims.
Email privacy@jumpthrow.gg to exercise a right. We normally respond within one calendar month and may request proportionate information to verify identity. Some rights have legal exceptions.
Children, security & decisions
The service is for adults, uses proportionate safeguards, and makes no legally significant automated decisions.
JumpThrow is intended for adults. You must be at least 18 to create an account, connect a platform, or upload a demo. We do not knowingly invite children to provide account data. Public platform or demo data may still relate to a player under 18; a parent, guardian, or affected player can contact us.
We use technical and organisational safeguards appropriate to the risks of the processing. No internet service can guarantee absolute security; please tell us promptly if you believe an account or data has been compromised.
Complaints & contact
Contact us first about privacy concerns; you may also complain to the ICO.
Send privacy requests or data-protection complaints to privacy@jumpthrow.gg. For a complaint, explain what happened and the outcome you want. We will acknowledge it within 30 days, investigate without undue delay, keep you informed, and provide an outcome.
You may also complain to the UK Information Commissioner’s Office. We ask that you contact us first so we have an opportunity to resolve the concern.
- Company
- JUMPTHROW LTD
- Company number
- 16251077
- Registered in
- England and Wales
- Registered office
- 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
- Legal email
- legal@jumpthrow.gg